Privacy Policy

Last updated: Jan 05, 2026

This Privacy Policy describes Trackit LLC policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provided services and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Application means the software program provided by the Company downloaded by You on any electronic device, named Trackit Assessment, Trackit Accident, Trackit Asset, Trackit elearning
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Trackit LLC, 8170 Pasadena Ave La Mesa, Ca 91941.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: California, United States
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application or the Website or both.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Trackit Manager, accessible from Https://trackitmanager.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, we may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Usage Data

Location Information

What Location Data We Collect

When you use the Trackit Assessment application, we collect and process location information to provide essential features of our Service. The types of location data we collect include:

• Precise Location Data (GPS coordinates): We collect exact latitude and longitude coordinates from your device's GPS sensor when you use assessment and tracking features.
• Approximate Location Data: We may collect approximate location based on network triangulation, Wi-Fi access points, and cell tower information.
• Location History: We maintain a record of your location data collected during assessment sessions and while live tracking is enabled.
• Geocoded Address Information: We convert GPS coordinates into human-readable addresses using geocoding services.

How We Collect Location Data

Location data is collected through the following mechanisms:

Foreground Collection: When you actively use the app during assessments, we collect your location to:

• Record GPS coordinates during field assessments and driver evaluations
• Display your current location on interactive maps
• Associate location data with assessment events and observations
• Enable location-based search and address selection features

Background Collection: With your explicit permission, we collect location data even when the app is not actively in use or when your device screen is locked. Background location collection occurs to:

• Provide continuous live tracking for employer monitoring and safety purposes
• Maintain real-time location updates for supervisors and dispatchers
• Record route and movement data during active work sessions
• Ensure accurate tracking of field activities throughout your work shift

Important: Background location access requires your explicit consent. You will be prompted to grant "Allow all the time" permission, which enables location tracking even when you're not actively using the app.

Why We Collect Location Data

We collect location information for the following specific purposes:

• Assessment Documentation: To record the geographic location where assessments, inspections, and evaluations are conducted, providing verification and context for work performed.
• Live Employee Tracking: To enable real-time monitoring of employee locations during work hours, allowing supervisors to view current positions on a map dashboard for safety, coordination, and dispatch purposes.
• Route Recording: To capture and store travel routes, distances, and timestamps during field work sessions.
• Map Services: To display interactive maps, enable address search, allow location selection by dragging map markers, and show nearby points of interest.
• Geofencing & Alerts: To trigger location-based notifications and verify that work is being performed at designated sites.
• Performance Analytics: To analyze travel patterns, optimize routes, and improve operational efficiency.

How Location Data is Shared

Your location data may be shared with:

• Your Employer/Organization: Real-time and historical location data is transmitted to your employer's Trackit Manager platform for workforce management, safety monitoring, and compliance purposes.
• Cloud Service Providers: Location data is uploaded to our secure servers (including Firebase Realtime Database and Amazon Web Services S3) for storage, processing, and delivery to authorized users within your organization.
• Third-Party Services: Location coordinates may be processed by Google Maps Platform for geocoding, reverse geocoding, and map display services.

We do NOT sell your location data to third parties for advertising or marketing purposes.

Data Retention

• Active Location Data: Location data collected during ongoing sessions is retained for the duration of your employment or until your employer deletes the records.
• Assessment Records: Location data associated with completed assessments is stored indefinitely as part of compliance and audit records, unless your employer implements specific retention policies.
• Deletion Requests: You may request deletion of your personal location data by contacting your employer or our support team at [support email]. Note that certain records may be retained as required by law or legitimate business purposes.

Your Control and Choices

You have the following options to control location data collection:

• Grant or Deny Permissions: You can grant or deny location permissions when prompted by the app. Denying location access will limit certain features of the application.
• Change Permission Settings: You can modify location permissions at any time through your device settings:
  • Android: Settings ? Apps ? Trackit Assessment ? Permissions ? Location
  • Choose "Allow only while using the app," "Ask every time," or "Don't allow"
• Disable Background Tracking: You can revoke background location access through device settings, though this will prevent real-time tracking features from functioning.
• App Uninstallation: Uninstalling the app will stop all future location data collection from your device.

Note: Location tracking is typically required by your employer as a condition of employment for field-based positions. Disabling location services may affect your ability to perform job duties or access certain app features. Please consult your employer's policies regarding location tracking requirements.

Security Measures

We implement industry-standard security measures to protect your location data:

• Data transmission using HTTPS/SSL encryption
• Secure authentication and access controls
• Regular security audits and updates
• Restricted access to authorized personnel only

Usage Data

In addition to location information, we automatically collect usage data when you use the Service.

Usage Data may include information such as:

• Your device's Internet Protocol address (IP address)
• Browser type and version
• Device manufacturer, model, and operating system version
• Unique device identifiers (Android ID, advertising ID)
• App version and build number
• Timestamp information (date and time of access, session duration)
• Pages visited within the app
• Buttons clicked and features used
• Error logs and crash reports
• Network connection type (Wi-Fi, cellular data)

When you access the Service through a mobile device, we may automatically collect:

• Mobile device type and hardware specifications
• Mobile device unique ID and identifiers
• Mobile operating system version
• Mobile carrier information
• Screen resolution and display specifications
• Battery level and charging status (for background service optimization)
• Other diagnostic and technical data

We use this information to:

• Improve app functionality and user experience
• Diagnose and fix technical issues
• Monitor app performance and stability
• Analyze usage patterns and feature adoption
• Enhance security and prevent fraud